PRIVACY POLICY

1. Introduction

This privacy policy informs users of the More French Please website (hereinafter “the Website”) about how their personal data is collected, used, stored and protected, in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act (Loi Informatique et Libertés).

2. Data Controller

Data controller: Martin Prévault (EI) – More French Please
Address: 30 boulevard de Sébastopol – 75004 Paris – France
Email: contact@morefrenchpls.com

The data controller ensures that users’ personal data is processed lawfully, fairly and transparently.

3. Data Collected

We collect the following data when you use our Website:

  • Data provided directly by the user: first name, last name, email address, telephone number, postal address (for the delivery of printed books), payment information.
  • Data collected automatically: IP address, browser type, pages visited, connection time, cookies (see Section 8).

4. Purposes of Processing

The data collected is used to:

  • provide the services requested (lesson registration, payment, access to content, delivery of printed books);
  • improve the user experience;
  • manage customer relations and communications (newsletters, support);
  • comply with our legal and regulatory obligations.

5. Legal Basis for Processing

The processing of your data is based on:

  • your consent, for newsletters and non-essential cookies;
  • the performance of a contract, for the services purchased;
  • our legal obligations, for the retention of invoices and accounting records;
  • our legitimate interest, for improving our services.

6. Data Sharing

Your data may be shared with:

  • our technical service providers (for example: website host, Stripe payment platform, shipping providers and carriers for the delivery of printed books, email marketing tool);
  • the competent authorities where required by law.

Some of these providers may be located outside the European Union. In such cases, transfers are governed by appropriate safeguards provided for by the GDPR (such as European Commission adequacy decisions or standard contractual clauses).

We do not sell or rent your personal data to third parties.

7. Retention Period

Personal data is retained as follows:

  • Customer data: for the duration of the contractual relationship and for 3 years after it ends, for marketing purposes.
  • Invoicing and accounting data: 10 years, in accordance with French legal obligations.
  • Payment data: only for as long as necessary to complete the transaction.
  • Cookies: see Section 8.

8. Cookie Policy

8.1 What is a cookie?

A cookie is a small text file placed on your device when you visit our Website. Cookies collect information about your browsing.

8.2 Types of cookies used

We use the following cookies:

  • Strictly necessary cookies: essential for the Website to function.
  • Performance cookies: to measure audience and analyse behaviour.
  • Functionality cookies: to improve our services (for example, language preferences).
  • Advertising cookies: to display personalised content.

8.3 Consent

On your first visit, a cookie banner informs you of the types of cookies used. You can accept, refuse or customise your choices. No non-essential cookies will be placed without your prior consent.

8.4 Managing cookies

You can manage your preferences at any time via the cookie banner or your browser settings.

8.5 Cookie lifespan

Cookies have a maximum lifespan of 13 months, in accordance with applicable regulations.

9. Your Rights

You have the following rights:

  • Right of access: to obtain a copy of your personal data.
  • Right to rectification: to correct your data.
  • Right to erasure: to request the deletion of your data.
  • Right to restriction: to restrict processing in certain cases.
  • Right to data portability: to receive your data in a machine-readable format.
  • Right to object: to refuse certain processing, including for marketing purposes.
  • Right to withdraw consent: to withdraw your consent at any time.

To exercise these rights, contact us at: contact@morefrenchpls.com

If you believe that your rights have not been respected, you may lodge a complaint with the French data protection authority, the CNIL (www.cnil.fr).

10. Data Security

We implement technical and organisational measures to protect your data against unauthorised access, loss, destruction or disclosure.

11. Changes to this Policy

We reserve the right to amend this policy at any time. In the event of significant changes, we will inform you by email or via a notice on the Website.